1. Do you need help travelling to NHS services? Find out about transport options.

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    ​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  3. Visits to care providers

    Blog -

    Visiting providers of health and social care services is the most hands-on way that any local Healthwatch has to ensure that local services are fit for purpose.

  4. Health system in Coventry and Warwickshire delivers booster programme expansion

    News -

    The NHS in Coventry and Warwickshire is offering every adult the chance to book a booster by the end of the year.

  5. Pharmaceutical Needs Assessment Report Published

    Report -

    Residents and pharmacists across Warwickshire and Coventry were asked to share their thoughts and experiences of local pharmacy services as part of the Pharmaceutical Needs Assessment (PNA).

  6. Looking for information?

    Advice and Information -

    Information can be found here on who to contact in a crisis, A&E waiting times, how to find a Walk in Centre, cost of living support and more.

  7. Winter Outreach: 3 Quick Questions

    News -

    Between December 2022 and March 2023, we invited people to share their experiences by asking three questions.

  8. What you told us about Menopause support services in Warwickshire

    News -

    Thank you to everyone who shared their experiences of care during the menopause and perimenopause.
    We heard 314 responses to our survey between September and December 2023.

  9. Engagement and Outreach in South Warwickshire

    News -

    Read our report on what we have been hearing in South Warwickshire from staff and residents at Orbit properties.

  10. Prescription Ordering Direct (POD) telephone service closure

    News -

    The NHS Prescription Ordering Direct service, a way to order repeat prescriptions by telephone, will be closing at the end of March 2024.
    If you have used POD, your GP surgery should contact you to tell you how this change will affect you.

  11. What is your experience of pharmacy in Rugby?

    News -

    Healthwatch Warwickshire would like to hear your experiences of using pharmacies and getting prescription medication across Rugby.

  12. Prescription Costs

    Advice and Information -

    Need information about prescription charges, increases and ways to save?

  13. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  14. Bentley House Care Centre Enter and View Report

    Report -

    Read our report from our visit to Bentley House Care Centre in Atherstone.

  15. Willow Tree Nursing Home, Enter and View Report

    Report -

    Read the report from our visit to Willow Tree Nursing Home in Rugby.

  16. Warwickshire Mental Health Services

    Report -

    Read our report into Warwickshire Mental Health services

  17. What does South Warwickshire think of a patient portal?

    Report -

    Healthwatch Warwickshire has partnered with South Warwickshire NHS Foundation Trust (SWFT) to carry out an engagement project to find out what people think about a 'digital patient portal'.

  18. View the latest plans for Brooklands Hospital

    News -

    Find out more about Coventry and Warwickshire Partnership NHS Trust’s (CWPT) plans to create new inpatient facilities for patients with a learning disability and/ or autism at Brooklands Hospital.

  19. What changes do people want to make to local NHS services in Coventry and Warwickshire?

    News -

    Over 800 people shared their views in Coventry and Warwickshire as part of our “What would you do?” campaign; Read about the findings here.

  20. How to access Out of Hospital Services

    Advice and Information -

    South Warwickshire NHS Foundation Trust has made a number of changes to the iSPA (integrated single point of access), to help you access Out of Hospital services.

  21. University Hospitals Coventry and Warwickshire 'We Care' Newsletter

    News -

    University Hospitals Coventry and Warwickshire (UHCW) have created a newsletter developed to provide useful information for patients and those using hospital services.

  22. Falls prevention in hospital: a guide for patients, their families and carers

    Advice and Information -

    Information to help prevent serious injury caused by older people tripping or falling when they are in hospital.

  23. Hip fracture care: 12 questions to ask

    Advice and Information -

    A guide produced by the National Hip Fracture Database for patients who have fractured their hip, and their families and carers.

  24. Strong bones after 50: Fracture liaison services explained

    Advice and Information -

    Information for patients and carers for supporting older people who have broken a bone following a fall.

  25. Making a complaint about a service in Warwickshire

    Advice and Information -

    Details of who to contact for complaints about health and social care services in Warwickshire.

  26. Healthwatch England's National Report on Hospital Discharge During COVID-19

    Report -

    590 people's stories of leaving hospital during COVID-19

  27. 111 First - A new way of accessing urgent and emergency medical care.

    Advice and Information -

    To help hospitals cope with winter pressures and also keep patients and staff safe whilst Covid-19 remains in circulation, there is a new way of accessing urgent and emergency care in Warwickshire.

  28. Patient Portal – MyCare in Warwickshire

    News -

    Find out about the new South Warwickshire NHS Foundation Trust patient portal.

  29. Caring for the Carers

    Advice and Information -

    Find out about support services available to Carers.

  30. Share your views on Urgent & Emergency Care Services

    News -

    NHS Coventry and Warwickshire CCG are running a listening exercise to understand local people’s views on urgent and emergency care services.

  31. Our 2020-2021 Annual Report

    Report -

    Read about how Healthwatch Warwickshire responded to this past year's challenges.

  32. How to make the most of virtual consultations

    Advice and Information -

    Tips on how to be prepared for, and make the most of video and phone appointments.

  33. South Warwickshire community beds review

    Report -

    Read our reports about people's views on community bed provision in Warwickshire.

  34. What do people find challenging about managing diabetes? How could technology help.?

    News -

    These are the findings of the Diabetes survey we ran in July and August 2021.

  35. Interviews with Carers

    News -

    We are working with NHS England on a project to improve the experience of carers who look after a relative, friend or neighbour.

  36. Access requirements and reasonable adjustments for people with disabilities

    Advice and Information -

    If you have a disability, organisations have a duty to take positive steps to make their services as accessible to you as they are to a non-disabled person.

  37. Report: Carers' experience of Hospital Discharge

    Report -

    Find out about a project that NHS England asked us to work on - to find out what it is like for the carer when the person they look after is discharged from hospital.

  38. Health and Social Care Forum June 2022: Opportunities for the Voluntary and Community Sector within the new ICS

    Advice and Information -

    The Health and Care Act has received Royal Ascent and the launch date for the new Integrated Care System is July 1 2022.

  39. Our 2021-2022 Annual Report

    Report -

    Our Annual Report for 2021-2022 showcases our varied work throughout the year.