Portrait Chris Bain

Chris Bain - Chief Executive

(He/ him)

Chris joined Healthwatch Warwickshire as CE in June 2014. Previously CE of the UK Council on Deafness and Age UK in Sandwell, Chris was an elected Councillor and Mayor in 2010. He was Non-Executive Director of the George Eliot Hospital NHS Trust between 2010 and 2015 and sat on the Executive Board of the Institute of Healthcare Management as Chair of Audit from May 2011 to October 2012. He chaired the Cabinet Office sponsored Infrastructure National Partnership from 2005 to 2006, was Chair of North Warwickshire Primary Care Trust between 2002 and 2006 and held Director General’s Office at Age Concern England for 10 years from 1997 to 2007.

Chris has chaired numerous Mental Health Act Hearings and regional appeals regarding Continuing Health Care. He currently sits on several Boards and Committees, including the Health Overview and Scrutiny Committee, Adult Safeguarding Board, Health and Wellbeing Board Executive, STP Transition Board, Regional Quality Surveillance Group, Regional Healthwatch, and the EqUIP Board.

He has an excellent understanding of the health and social care and integration agendas and is well placed to set the direction for the work of Healthwatch Warwickshire.

01926 422823


Text reads: We're recruiting

We are seeking to hire another Engagement and Outreach officer to join us. 

Are you a people person, who likes meeting people, with the ability to work on your own initiative but also as part of a friendly, supportive team? 

This is a part-time role, with hybrid working patterns (some working from home, some travel within Warwickshire)

To find out more, click on the link below:

Find out more

Portrait of Robyn Dorling

Robyn Dorling - Central Services Officer

(She/ her)

Robyn joined Healthwatch Warwickshire in May 2014 and quickly progressed from Administrative Assistant to PA for the senior management team, and is now in the role of Central Services Officer, with responsibility for leading on Information and Signposting, Events,  Enter and View and Board support.

Robyn is passionate about helping people to access health and social care services. She is a Diabetes UK-trained Diabetes Champion and a lay-member of the Coventry & Warwickshire Diabetes Strategy group. Robyn’s in-depth knowledge and working experience of learning disabilities, acquired brain injury, mental health problems, autism and type-1 diabetes means that she has a thorough understanding of local service provision in these areas.

01926 422823



Portrait of Vina Fatania

Vina Fatania - Engagement and Outreach Officer 

(She/ her)

Vina joined Healthwatch Warwickshire in July 2017 as one of our Engagement and Outreach Officers, to help us improve engagement with those who use local services. Previously Physical Activity Development Officer at Sandwell Leisure Trust, she has extensive experience and an interest in patient public health and social care issues. Vina is our volunteer coordinator, and is a strong driving force behind much of our project work.

01926 422823


Vina explains what HWW is (video with British Sign Language interpreter)

What do we do from day to day?

Healthwatch Warwickshire are here to:

  • listen to first-hand experiences of health and social care
  • offer information and advice to help you get the support you need
  • look at people’s feedback to see what is and isn’t working
  • act on feedback
  • remain independent and impartial
  • value strong local partnerships

Find out how we do this

Portrait of Deborah Key

Deborah Key - Insight and Communications Lead

(She/ her)

Deborah joined Healthwatch Warwickshire in January 2021.

Previously working in education - originally in Yorkshire and then Warwickshire, she had an enjoyable and challenging career teaching maths, mentoring trainee teachers, and coaching colleagues.

Deborah changed careers in 2017, moving to Citizens Advice South Warwickshire initially as a volunteer and then as a Research and Campaigns Worker. She also delivered 'Making Every Contact Count' Training across Warwickshire on behalf of Warwickshire County Council.

Deborah is passionate about understanding the views of people in the community and is dedicated to using her analytical and communication skills to gather and share information around Health and Social Care in an accessible way.

01926 422823


Hear from Deborah


HWW staff and volunteers
Robyn and Izzy