News and reports

This is the sixth performance report of our new contract. Every three months we provide a report on our activities, and their impact.

This quarter we received 433 pieces of feedback about local services.

Scroll to the end of this page to read the full report.

Here are the Board minutes from the Board meeting held in November 2024.

Here are the Board minutes from the Board meeting held in September 2024.

Here are the Board minutes from the Board meeting held in July 2024

We hold a Volunteer Forum quarterly where volunteers meet to talk about current issues in health and social care and the work we are doing that volunteers can be involved in. You can read the minutes of the meetings here:

Read the report from our visit to Castle Brook Care Home on 12th June 2025

This is the fifth performance report of our new contract. Every three months we provide a report on our activities, and their impact.

This quarter we heard from over 600 young people about their experiences of getting help with their physical and mental health.

Scroll to the end of this page to read the full report.

This is the fourth performance report of our new contract. Every three months we provide a report on our activities, and their impact.

This quarter we said goodbye and thank you to Gita Patel (pictured right), as she stepped down from our Board of Directors.

Scroll to the end of this page to read the full report.

Read the report from our visit to Canning Court Care Home on 15th October 2024

This is the third performance report of our new contract. Every three months we provide a report on our activities, and their impact.

This quarter we welcome Shabina (pictured right) as our new Engagement and Outreach Officer for Warwickshire North.

Scroll to the end of this page to download the full report.

Here are the Board minutes from the Board meeting held in May 2024.

Read enter and view reports on care homes.

Alongside these visits we do lots of work 'behind the scenes', which includes researching, planning, and working in partnership with the Care Quality Commission and Warwickshire County Council to make sure we use your feedback to improve care. Not all feedback will end with a visit but all feedback is used to make a difference.