What's new in the updated Accessible Information Standard 2025?

The Accessible Information Standard aims to ensure that people who have a disability, impairment or sensory loss:

- can access and understand information about NHS and adult social care services
- receive the communication support they need to use those services
Health care staff speaking to a patient in hospital

In June 2025 NHS England updated the Accessible Information Standard (AIS).

Below are links that explain what the standard means for users of health and care services and how this has changed, since the AIS was first released in 2016.

 

Read about the changes in detail:

"What should you expect from the NHS when it comes to accessible information?"

Healthwatch England website

"Accessible information standard: Helping people to get the health and care information they need."

NHS website

Find out about the  Accessible Information Standard in:

Easy Read

Audio

British Sign Language (BSL)

Electronic Braille

on the NHS website here