Making health and social care services work better, for everyone

Staying home to stop coronavirus spreading (correct at of 31/03/20)

The single most important action we can all take, in fighting coronavirus is to stay at home in order to protect the NHS and save lives.

When we reduce our day-to-day contact with other people, we will reduce the spread of the infection. That is why the Government has introduced new measures to tackle the spread of coronavirus, including a ban on public gatherings of more than two people.

According to guidance, you should now only leave the house for one of four reasons:

1. Shop for basic essentials – only when you really need to.

2. One form of exercise a day – such as a run, walk or cycle, alone or with other people you live with.

3. Medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person.

4. Travel to and from work – but only where this is absolutely necessary.

If you do need to go outside for one of these reasons, it’s important that you always keep a distance of 2m (6ft) from other people.

Find out more (for an easy read version click here)

Can I look after my horse? Can I go to the park? Can I move house? Read the Government’s FAQs on what you can and can’t do


If you think you might have coronavirus


  • A high temperature
  • A new, continuous cough

What to do if you have these symptoms

Do not go to a GP surgery, pharmacy or hospital. You should stay at home and self isolate.

Only call 111 if you cannot get help online.

You do not need to contact 111 to tell them you’re staying at home. Read the NHS advice about staying at home.

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

Use the 111 coronavirus service


How to self isolate if you or someone in your house has coronavirus

If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus. If you live alone, you should stay at home for seven days from when your symptoms started. If you live with others, then you must stay at home for seven days from when your symptoms started. However, everyone else in the household who is well must stay at home and not leave for 14 days.

For more information about when to self isolate and what this means for families visit the Government website.

Find out more


How to avoid catching or spreading germs


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin straight away.
  • Wash your hands with soap and water often, and for 20 seconds – use hand sanitiser gel if soap and water are not available.
  • Try to avoid close contact with people who are unwell.


  • Do not touch your eyes, nose or mouth if your hands are not clean.


Advice for people who are extremely vulnerable

If you’re at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it, this is called ‘shielding’. These include:

  • Not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • Avoiding close contact with other people in your home as much as possible

From 23 March 2020, the Government is contacting around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’.

Read more on what shielding means

For the full list of people who are considered high risk visit the Government website.

Read the guidance for those who are extremely vulnerable (for an easy read version click here)


Local support for those who are vulnerable

A Warwickshire hotline has been set up so people in this group can request information and support such as access to food and additional supplies during these difficult times.

It is crucial that this support is targeted to those in most need – those who are unable to secure help through their existing support and care networks

If you have been identified as extremely vulnerable and need support, you can call 0800 4081447

The hotline is open:

  • Monday – Thursday 9.00am to 17.00pm
  • Friday – 9.00am to 4.30pm
  • Saturday – Sunday  9.00am to 3.00pm

Find more local information and advice about sheilding here


Looking after your mental health

The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed. 

You can read the latest government guidance on mental health and wellbeing (for an easy read version click here and for advice for parents and carers supporting children and young people click here)

Public Health at Warwickshire County Council have provided information about what mental health provisions are available during the Covid-19 outbreak.


Information for Children

Childrens Coronavirus Fact Sheet


Someone I love has died – where can I find support?

Take a look at Healthwatch England’s advice article on the organisations and groups that can support you if you’re grieving.


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