Making health and social care services work better, for everyone

Staying alert to stop coronavirus spreading

The Government have updated their advice regarding staying at home to stop the spread of coronavirus. (Correct as of 29/05/20)

Here are the current key messages:

  • From 01/06/20 you can meet with up to 6 people (keeping a distance of two metres away from those not in your household).
  • From 13/06/20 there is no longer a limited to the amount of exercise you can do.
  • Other than for the above reasons, limit leaving the house except for certain essential activities (shopping for necessities, such as food or medicine), any medical need (for a non-Covid related conditionit is important that you continue to seek help), or providing care to a vulnerable person.
  • Work from home if you can.
  • Avoid public transport if you can.
  • Wash your hands regularly.
  • Face coverings have been advised when in enclosed spaces where staying 2 meters apart isn’t possible. Please see advice regarding wearing cloth face coverings (GOV.UK) in certain situations
  • Follow current national guidance and stay at home as much as you can if you have a long-term condition, are pregnant, or aged 70 or over.
  • People who are “extremely vulnerable” and are currently shielding should continue following national guidance to protect them from infection.
  • Check in on friends/neighbours/family who may be more vulnerable – stay in touch by phone or other digital media. Make sure they are able to keep in touch and can access help if they need it.
  • Self-isolate if you or anyone in your household has symptoms.

For more information:

Read the government guidance on Staying Alert and Safe (social Distancing) and Staying safe outside your house

Read the Government’s updated FAQs on what you can and can’t do

For information in the form of British Sign Language videos click here

For easy to read information visit Mencaps Website

If you think you might have coronavirus


  • A high temperature
  • A new, continuous cough
  • Loss or change in sense of smell or taste

What to do if you have these symptoms

Do not go to a GP surgery, pharmacy or hospital. You should stay at home and self isolate.

Only call 111 if you cannot get help online.

You do not need to contact 111 to tell them you’re staying at home. Read the NHS advice about staying at home.

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

Use the 111 coronavirus service

Click here for the NHS 111 BSL service


How to self isolate if you or someone in your house has coronavirus

If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus. If you live alone, you should stay at home for seven days from when your symptoms started. If you live with others, then you must stay at home for seven days from when your symptoms started. However, everyone else in the household who is well must stay at home and not leave for 14 days.

For more information about when to self isolate and what this means for families visit the Government website.

Find out more


Testing for COVID-19

The Government have announced the further expansion of access to Coronavirus testing to help protect the most vulnerable.

Anyone in England with Coronavirus symptoms, who either has to leave home to go to work or is aged 65 and over, will also be able to get tested.

Tests are available across the country. They can be booked immediately.

Guidance on coronavirus testing

People can register at the testing portal using this link ( Full guidance on testing can be viewed here (




How to avoid catching or spreading germs


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin straight away.
  • Wash your hands with soap and water often, and for 20 seconds – use hand sanitiser gel if soap and water are not available.
  • Try to avoid close contact with people who are unwell.


  • Do not touch your eyes, nose or mouth if your hands are not clean.


Advice for people who are extremely vulnerable

If you’re at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it, this is called ‘shielding’. These include:

  • Not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • Avoiding close contact with other people in your home as much as possible

The Government has contacted around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’.

Read more on what shielding means

For the full list of people who are considered high risk visit the Government website.

Read the guidance for those who are extremely vulnerable

If you think you’re extremely vulnerable but the NHS hasn’t contacted you, contact your GP or hospital clinician.

Follow this link to register and tell the government whether or not you need support


Local support for those who are vulnerable

A Warwickshire hotline has been set up so people in this group can request information and support such as access to food and additional supplies during these difficult times.

It is crucial that this support is targeted to those in most need – those who are unable to secure help through their existing support and care networks

If you have been identified as extremely vulnerable and need support, you can call 0800 4081447

The hotline is open:

  • Monday – Thursday 9.00am to 17.00pm
  • Friday – 9.00am to 4.30pm
  • Saturday – Sunday  9.00am to 3.00pm

Find more local information and advice about sheilding here


Looking after your mental health

The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed. 

You can read the latest government guidance on mental health and wellbeing (for an easy read version click here and for advice for parents and carers supporting children and young people click here)

Public Health at Warwickshire County Council have provided information about what mental health provisions are available during the Covid-19 outbreak.


Stay in, Work Out: Looking after your physical health

Sport England have launched a campaign giving tips, advice and guidance on how to keep or get active in and around your home. #StayInWorkOut


Information for Children

Childrens Coronavirus Fact Sheet


End of Life and Bereavement

Healthwatch England explain here why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.

Take a look at Healthwatch England’s advice article on the organisations and groups that can support you if you’re grieving.


Last updated: 19/05/20

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