Young Inspectors visit to Warwick Hospital
Following our work earlier in 2025, listening to young people's experience of GP and mental health services we were invited to support the first visit of the Young Inspectors Programme. We accompanied four young people to tour MacGregor Ward and speak to staff, families and patients to understand, and provide feedback, on the experience of staying in hospital for a young person with SEND. This report highlights the examples of good care that were seen and includes recommendations for improvements from the Young Inspectors.
Response from Warwick Hospital:
"Thank you so much to the Young Inspectors, IMPACT, and Healthwatch Warwickshire for taking the time to visit MacGregor Ward and share such thoughtful feedback. We really value the reflections and recommendations provided, and it’s encouraging to hear the positive experiences you had with our staff and the care environment.
We’re pleased that many of our recent improvements were noticed, and we will continue to build on this. Your suggestions around clearer signage, sensory considerations, decoration in clinical spaces, storage issues, outdoor areas, and communication tools are all helpful and very practical. Several of these actions are already being explored, and your comments will directly support ongoing work to make the ward feel more welcoming, accessible, and supportive for all children and young people.
We especially appreciate the insights from neurodivergent young people. Creating a space where everyone feels safe, understood, and able to communicate their needs is a priority for our team, and your input helps us make meaningful progress.
Thank you again for your time, honesty, and care in carrying out this inspection. We would be very happy to welcome the Young Inspectors back in 12 months to see what has been achieved."
Other organisations involved:
IMPACT, the Young Person's Forum for SEND meets online (Thursdays, monthly) & face to face (Fridays, fortnightly). It provides an opportunity for young people aged 13-25 years with SEND to have their say and influence support in Warwickshire. If you, or someone you know, would like to get involved please complete the online form and we can let you know more information about what is happening and how to get involved. For more information please contact: impact@warwickshire.gov.uk.
In consultation with:
Warwickshire Parent Carer Voice is the parent carer forum for Warwickshire. The forum is a representative group led by parent carers for parent carers of children and young people who have special educational needs and disabilities (0-25). The group are looking forward to working with Warwickshire County Council and various agencies to help shape and improve local services. If you would like to get involved with the forum or share your experiences, please email: warwickshireparentcarervoice@gmail.com or follow them on Facebook.
