Healthwatch staff members with a banner

Who we are and what we do

We are an independent service for everyone who uses health and social care services in Warwickshire. We’re here to make sure that those running services put people at the heart of care. 

Our sole purpose is to understand the needs, experiences, and concerns of people who use health and social care services (such as dentists, GP practices, hospitals, pharmacies, and residential care homes). We speak out on their behalf to ensure people's worries and concerns are addressed.

Watch a video about what we do

Video with BSL translation: What is Healthwatch Warwickshire?

Our Code of Conduct sets out our values, and expectations of Healthwatch Warwickshire representatives.



How we work

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it. 

You can also speak to us to find information about health and social care services available locally.

Where possible, we will let you know when changes are planned for services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services, for example with our good engagement charter.

Contact us

Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

Working with services

Visiting providers of health and social care services is the most hands-on way that any Local Healthwatch has to ensure that local services are fit for purpose.

What is 'enter and view'?

Read our work plan

Healthwatch Warwickshire has produced a Workplan which sets out what we are here to do and what we would like to achieve during the next year.

Read our workplan

Our Board

some of the HWW Board members

Find out more about our Board.

Meet our Board

Our staff

Healthwatch Staff graphic

Find out more about our staff.

Meet the team