NHS 111, Urgent Treatment (or Care) Centre, Minor Injuries Unit Survey 2026

News - 12 January 2026

Healthwatch Warwickshire would like to hear your feedback and views on your experience of using the NHS 111 service, an Urgent Treatment (or Care) Centre, or a Minor Injuries Unit.
NHS 111 website and call info

NHS 111 service

If you have an urgent but not life-threatening health problem, you can contact NHS 111 for support. 

NHS 111 is open to help you 24 hours a day, seven days a week. The telephone line is free to call when you have an urgent healthcare issue. You can also use the NHS 111 website online, or access it through the NHS App.

How can NHS 111 help me? NHS 111 helps get people the right physical and mental health advice and treatment when they urgently need it. 

A specialist health advisor will collect some information from you about your symptoms. They will then direct you to the service that can best help you.

Urgent Treatment (or Care) Centres/Minor Injuries Unit

Patients over the age of five with minor injuries and illnesses can attend an Urgent Treatment Centre, where trained nursing staff will undertake an assessment and give advice and treatment. Patients are able to have X-rays and a pharmacy is available.

You can fill in our anonymous survey digitally here

 

If you would like assistance to share your views you can:

Call us: Monday - Friday, 10am - 3pm, 01926 422823

Email us: info@healthwatchwarwickshire.co.uk

Speak to a member of staff out and about in the community

  • Polesworth Library 13 January 2026 9:30am - 1pm
  • Rugby College 13 January 2026 10am - 1:30pm
  • Wembrook Community Centre, Nuneaton, 14 January 2026 9:30am - 11:30am
  • Ridge Lane Methodist Church and Community Hall, Nuneaton, 19 January 2026, 10am - 12 noon

Return a printed copy of the survey for free by writing 

FREEPOST HEALTHWATCH WARWICKSHIRE on the outside of your envelope.

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