Shipston Health and Wellbeing Centre - views from the public

We asked the local people of Shipston and the surrounding villages about their feelings towards the proposed development of a Health and Wellbeing Centre.
Receptionist on the phone at a GP surgery

What was the survey about?

Healthwatch Warwickshire (HWW), in partnership with South Warwickshire Foundation Trust (SWFT), worked together to raise awareness of the proposed development of a Health and Wellbeing Centre in Shipston-On-Stour. HWW asked local people if they had heard about the development, how they felt about it, and what services they would like to see in the centre that could best help them support their own health and wellbeing. The information from this report will be fed back into the planning process for the Health and Wellbeing Centre.

Read the report here 

What did we find out? 

We heard from 550 people - including over 65s, working-age people, carers - and overall, 83% of people who answered our survey were in favour of the plans.

The key themes from the report for consideration are:

  • Mental health support for all ages
  • Support in managing long-term conditions
  • General support for health and wellbeing initiatives
  • Physiotherapy
  • Support for parents, families, and children

82% of people told us they thought the centre would be used by the local community

Next steps

Healthwatch Warwickshire is recommending to SWFT that the following principles are used to promote good engagement with the public on this development:

  • Be clear on why you are engaging with communities and how it will be used 
  • Continue to work with partners when engaging with communities, this ensures that you can include as many voices as possible
  • Make sure that there is enough time to engage with the public to ensure that their input can affect change
  • Use many different routes/methods for engagement, striving to be as inclusive as possible
  • Be honest about what can be changed as a result of your engagement, including outlining why there might be constraints on decisions
  • Make information provided accessible for all
  • Provide regular and timely feedback on engagement, ensuring people are aware of timescales and how they can receive updates

Thank you to all who shared their views with us, and to the groups and individuals who supported us in promoting the survey (listed at the end of the report).