Help available to make a complaint
In Warwickshire, help to make a complaint about NHS services is provided by NHS Complaints Advocacy – POhWER.
Independent Advocacy provides a voice to people in Warwickshire and surrounding areas who, perhaps due to frailty, disability or financial or social circumstances, need support to make choices.
Tel: 024 7669 7443
Voiceability provides advocacy support in Warwickshire for people needing help with mental health services:
Voiceability NHS Complaints Advocacy Service
Tel: 0300 330 5454
Social Care Complaints
For social care complaints, there are other organisations who will help if you need to complain about a mental health service, or if you are elderly or feel vulnerable. These are listed here in the Citizens Advice Guidance document.