Getting started with the NHS App

Anyone aged 13 years or older who is registered with an NHS GP surgery in England, can use the NHS App. To be able to use the NHS App you will need an NHS login.
NHS staff with a digital tablet

NHS login

To set up your NHS login you will need:

  • an email address (with more than 6 characters)
  • a mobile phone number

The NHS website has a login help centre to talk you through how to set up your NHS login, and where you can use it.

To access some websites and apps, you may need to provide some additional information to prove who you are. This is so you can be connected to your NHS record and protect your health information.

This may include your:

  • date of birth
  • NHS number
  • name
  • postcode

Visit the NHS login help page

You can begin the process of setting up your NHS login by clicking on this link to the NHS website.

NHS App

You will need to download the NHS App onto a smartphone, tablet, laptop or desktop computer.

Read a basic guide to the NHS App

You can find help on how to use the NHS App, including how to log in, and help with security codes and settings, on the NHS website.

Visit the NHS App help page

Getting started with the NHS App-leaflet

'Getting started with the NHS App' (guide 2), is designed to help patients through the sign-up process.

What can I use the NHS App for?

  • ordering repeat prescriptions and choosing a pharmacy where you would like to collect them
  • booking appointments

In some case you may be able to:

  • contact your GP surgery using an online form 
  • access health services on behalf of someone you care for
  • view and manage your hospital and other healthcare appointments

 

Visit the 'About the NHS App' webpage for more information