Making health and social care services work better, for everyone

Prof. Robin Wensley – Chair

Prof. Robin Wensley is Chair of the Healthwatch Warwickshire Board.

Robin is Professor of Strategic Marketing at The Open University Business School and Emeritus Professor of Policy and Marketing at the Warwick Business School. His research and consultancy interests include marketing strategy and evolutionary processes in competitive markets, investment decision making, and the assessment of competitive advantage and the role of choice in the public sector.

Wensley Robin

Elizabeth ‘Liz’ Hancock – Deputy Chair

In addition to being Deputy Chair, Liz Hancock also sits on the Healthwatch Warwickshire Board Human Resources sub-group.

Liz is the Chief Executive of the Mary Ann Evans Hospice, which offers Day Hospice, Hospice at Home, Lymphoedema Support and Bereavement Services to the people of Northern Warwickshire and surrounding areas. Liz is also Chair of Governors at a local Infant School and Chair of Northern Warwickshire Tourism. In her own time, she enjoys playing and coaching netball.


Liz Hancock

Gita Patel

Gita Patel chairs the Healthwatch Warwickshire Board Human Resources sub-group.

Gita has worked within acute hospitals throughout her career and has managerial experience in both clinical and non-clinical departments. She understands the NHS regulatory and governance framework and is passionate about patient and carer advocacy. Gita was a school governor at a local primary school for eight years and is now a parent governor at Kenilworth Secondary School.

Gita Patel

Cllr Jerry Roodhouse

Jerry is a past Chair of Warwickshire Local Involvement Network (LINk) and a locally elected councillor on Rugby Borough and Warwickshire County Council. He is grounded in the community, working at all levels through organisation such as Age UK, Local Strategic Partnerships and Care Quality Commission (CQC). Jerry holds a special interest in the health and well-being and the dignity agenda.

Jerry Roodhouse

John Copping

John has a particular interest in mental health and related care services and is an influential member of a regional social enterprise of active mental health carers. Since qualifying as an NHS service improvement leader, John has been privileged to lead joint-working with mental health commissioners and providers from across the region.

John Copping

Mike Flaxman

Mike Flaxman chairs the Healthwatch Warwickshire Board Finance and Audit sub-group and sits on the Performance Review group.

Mike is a Public Finance Accountant who has worked with the NHS since 1975, holding board level Finance Director posts in London and the Midlands. Since 1993, Mike has provided business consultancy advice to the NHS on the development of business cases, service costing, strategic service development, estate strategies and in the use of Private Finance for capital investment in the NHS.

Mike Flaxman

Paul Tolley

Paul has over 15 years experience of volunteering and working within the care and voluntary sector with a strong background in rights-based work including advocacy. As Chief Executive of Warwickshire CAVA he has the role of bringing together five separate infrastructure organisations to form a more dynamic and responsive organisation that better meets the needs of the local Third Sector.


Paul Tolley

Dr Leonard Harvey FRCOG LLM

Since 2005, Len has been Honorary President at the European Union of Medical Specialists (UEMS). UEMS is a Brussels-based non-governmental organisation representing Medical Specialists (1.6 million) in the European Union and in associated countries. Its ambition is to promote patient safety and the quality of care through the development of the highest standards of medical training and health care across Europe.

In January 2015, Len was appointed Chairman of the Governance Board of EACCME, which is the recognised Accreditation Body for Continuing Medical Education in Europe.

Prior to these extremely senior governance roles, Len enjoyed a long and successful career as a Medical Director and Consultant in Obstetrics and Gynaecology at Rugby NHS Trust.  He was appointed a Fellow of the Royal College of Obstetricians and Gynaecologists – FRCOG in 1978 and obtained a Master of Law degree (LLM) in 1992.

Bob Malloy

Bob is currently Chair of NHS South Warwickshire PPPG, with a firm commitment to promoting public participation in healthcare delivery.

He has extensive experience in senior positions and governance in Warwickshire and the West Midlands, including in community education and the police.  He has been an Independent Co-opted Member of the Warwickshire Police and Crime Panel since November 2012, which is responsible for holding the Warwickshire Police Commissioner to account. Bob is also Chair of the Performance and Planning Working Group.

Bob was Appointed Justice of the Peace in November 2009 and served on the Coventry and Warwickshire Bench until retiring in November 2016.

Trevor Wright

Trevor is currently a District Councillor in Warwickshire and a European Enterprise Network advisor.  In his public activities, he is a firm advocate of Nolan’s principles of leadership and cares passionately about creating chances for people and improving health and social outcomes.

Trevor’s extensive experience in senior positions spans a range of industries including Automotive, Health, Education, Public and Third sectors, all of which has given him the comprehensive experience required and the drive to make a difference.

Gill Fletcher – Active Observer

As one of Healthwatch Warwickshire’s long-term volunteers and an Authorised Representative, Gill has an active observer role on the Board, which allows her to participate in Board discussions but not vote.

Gill Fletcher

Susan Jenkins – Deputy Active Observer

As one of Healthwatch Warwickshire’s long-term volunteers and an Authorised Representative, Susan has the role of Deputy Active Observer on the Board. This allows her to participate in Board discussions but not vote, in Gill’s absence.

Su Jenkins

The Healthwatch Warwickshire Board of Directors is appointed by application and interview. The Board members have wide-ranging experience and are committed to improving the provision of local public services. All Board members (apart from our active observers) are invited to vote on various issues and the result of these votes help us to set the direction and priorities for the year ahead.

How we make decisions

The ‘Articles of Association’ for Healthwatch Warwickshire CIC are available here, and detail how the Board makes strategic decisions.

Members of the public are entitled to attend Board meetings under the Public Bodies (Admissions to Meetings) Act 1960, however, the Board reserves the right to exclude observers in the event of matters being discussed that Board members consider should be confidential.

If you would like to submit a question to the Board or register to attend one of our meetings, please do so at least five working working days before this date, by emailing

Notice of meetings for 2017/18

Meetings are normally held on a Tuesday, bi-monthly from 10am to 12pm.

Upcoming meetings:

  • 13th March 2018
  • 8th May 2018
  • 10th July 2018
  • 11th September 2018
  • 13th November 2018

 Minutes and papers of previous meetings are available to the public on request.

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