About us

Core Functions of Healthwatch Warwickshire

  • Gather views and experiences
  • Make these views known, both locally and nationally as appropriate
  • Promote and support involvement in commissioning of health services and provision of care services
  • Where appropriate, recommend investigation or special review of services via Healthwatch England to the CQC
  • Provide or signpost to advice and information re access to services
  • Enable access to NHS Complaints Advocacy Services

What do we do?

Healthwatch Warwickshire has continued the work developed by the Local Involvement Networks (LINks) and exists to represent the views of service users, patients, carers and the general public on local health and social care issues.

Healthwatch Warwickshire has a seat on the Health and Well-being Board, set up by the local authority, and reports concerns about the quality of health care to the Overview and Scrutiny Committee or Healthwatch England where appropriate, which can then recommend that the Care Quality Commission (CQC) take action.

How are we set up?

Healthwatch Warwickshire was formed following a consortium bid from Warwickshire CAVA, Warwickshire CAB and Age UK Warwickshire.  Each organisation brings particular skills and expertise to support the delivery of the Healthwatch service, providing a powerful force to help achieve better health and social care outcomes to the people of Warwickshire.

Healthwatch Warwickshire has an independent Board of Directors (known as Board Members) as well as a staff team based in Leamington Spa.  The organisation is a ‘not for profit’ Limited Company.

How are we funded?

Healthwatch Warwickshire is funded by the Department of Health, through Warwickshire County Council.  We are, however, an independent organisation.  We are not part of the NHS, nor the County Council. Healthwatch Warwickshire is a Company Limited by Guarantee. In April 2016 we converted to a Community Interest Company.

Healthwatch England

Healthwatch England is the national consumer champion in health and social care.

Healthwatch England has developed a series of 8 consumer principles that state what is to be expected from health and social care services. Read them here.