Making health and social care services work better, for everyone

The Rights to Access Project was created by Healthwatch Warwickshire to help people who are experiencing homelessness to access healthcare when they need it.

The project was created as a result of the engagement work we did across the County talking to homeless agencies, homeless individuals, and from reports about homelessness within Warwickshire. To help with this we have produced a plastic Rights to Access card with information for people to keep with them to help when accessing  treatment within Primary Care.

What are we doing?

The project is to raise awareness among GP Practices, Clinical  Commissioning Groups (CCGs) and homeless people about each individual’s Right to Access primary healthcare whenever it is needed. This is regardless  of  whether the individual is registered at any GP Practice or not or is a U.K. citizen.

Why we are doing this?

The main objective of the project is to ensure that the rights of homeless people to access healthcare treatment in accordance with the NHS Constitution are promoted and protected. This project is intended to align with the work of the County’s Homelessness Strategy Group.

How it will work?

All the GP Practices and homeless agencies within the district  will be informed of the start of the project.  Healthwatch Warwickshire will run workshops for GP Practices. These will explore how different agencies can work together to help homeless individuals. Healthwatch Warwickshire can also attend individual Practice meetings if that will work better.

The project is being delivered across the districts in the following order:

  • Warwick, Leamington, Kenilworth: Feb 2019- Apr 2019
  • Stratford: May 2019 -July 2019
  • Rugby: Aug 2019 – Oct 2019
  • Nuneaton & Bedworth: Nov2019 -Jan 2020
  • North Warwickshire: Feb 2020 – Apr 2020


A booklet has been produced for distribution to GP surgeries: Access to rights booklet – GPs

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