Making health and social care services work better, for everyone

In addition to our contractual obligations and our statutory duties we are currently working on the following projects:

Rights to Access Healthcare

The Rights to Access project is continuing, now focusing on North Warwickshire.

Patient Portal Engagement

We have partnered with South Warwickshire NHS Foundation Trust (SWFT) to carry out an engagement project to find out what people think about a digital patient portal. We asked people what they would find useful and what might prevent them from using a digital means to access health services. The results from this independent engagement will be fed back to SWFT, ensuring that the patient voice is reflected in the design, development and implementation of a digital platform.
Healthwatch Warwickshire listened to and gathered views from 428 people over a four-week period running from November to December 2019. We produced a questionnaire which was used online and in face-to-face engagement. The online survey captured 226 people’s views and our face-to-face engagement captured 202 people’s views.
Healthwatch Warwickshire found that overall, people were in favour of a patient portal – with 71% saying that they would find it useful.

Read the report in full here:What does South Warks think of a Patient Portal Report FINAL

Promoting Patient Voice

Ensuring that the voices and experiences of patients are shown to be influential in any decisions about Health or Social Care service redesign or configuration.

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