Making health and social care services work better, for everyone

Overview:

Healthwatch Warwickshire can provide you with information about local, publicly-funded services, and direct you to other places where you can access more help and information.

We will also provide advice and support if you need to raise a complaint about any part of the health and social care system.

We hope you find what you’re looking for in this section of the website.  If not, you can call us on 01926 422823, or email info@healthwatchwarwickshire.co.uk

Healthwatch Warwickshire does not offer an advocacy service, we won’t be able to resolve any problems for you, but we will put you in touch with people who can.

Articles of interest:

 

See, Hear, Act

See, Hear, Act is Warwickshire County Council’s process for continual improvement of the quality of care throughout Warwickshire. The See, hear, act strategy (PDF, 394 KB) outlines how the Council will do this for specialist care and education commissioned services (services that other organisations deliver on WCC’s behalf).

  • See: look for ways that care can be improved
  • Hear: listen to what people are saying about their care
  • Act: tell us, if you act, we can too

A high-quality service wants to know what it does well and how it can do better in the future. Your feedback will help recognise good practice and address concerns.

If you wish to provide your name and contact details these will be kept confidential.

If you would prefer to complete the form over the phone please call 01926 351075 and someone will be able to support you to complete it.

 

Emergency contacts:

If you have an issue that requires immediate help, consider contacting:

  • Emergency Services on 999 – for immediate help if you or someone else is at immediate risk
  • Talk2Someone – Domestic Abuse helpline: 0800 4081552
  • The Samaritans – if you need to talk to someone, phone 116 123
  • Warwickshire Safeguarding – if you are concerned about your situation or the situation of another adult (01926 412 808) or child (01926 414144).

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