Making health and social care services work better, for everyone

Healthwatch England and the Care Quality Commission have joined together to encourage the public to share their experiences of health and social care.

Recent polling shows that people are more grateful for the health and care services they receive – particularly GP and hospital services – since the outbreak.

It also revealed that:

  • Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19
  • Three-quarters (76%) of people surveyed said that feedback is an important way to improve services, yet despite greater public willingness to contribute, some barriers still remain.
  • A fifth (18%) of people now consider themselves even less likely to provide negative feedback on care. Among the key reasons cited were a recognition of the challenging circumstances health care staff face (56%) and not wanting to cause further issues for services to deal with (42%).

You can help improve care in Warwickshire by joining our campaign #BecauseWeAllCare.

NHS staff are doing everything they can to support people through this pandemic, but services can’t improve unless we tell them how. Our new campaign aims to help services identify and, more importantly, address issues people are experiencing with their care.

Have you had an experience of an online GP appointment, changes into support as a carer, or any other type of care or support from a health or social care service during COVID-19? No matter how big or how small you can get involved with #BecauseWeAllCare by telling us your views about how health and social care support can be improved in Warwickshire.