Diabetes support services

Information to help you manage your diabetes.
blood sugar monitor, tablets, a stethoscope

Local Support Groups

In Coventry and Warwickshire we have a number of local support services in place for people to access.

Get in touch with a local group who have diabetes and can share helpful tips and support you in managing your diabetes.

A diabetes local support group is, for many people, a vital part of their diabetes management. These groups are communities of people who are living with diabetes, and they can make a significant, positive difference in the lives of the members. In a diabetes support group, people come together to share their stories and experiences and to learn how to cope with this difficult illness. For more information visit:

Diabetes Community Champions – email suman.ghaiwal@coventryrugbyccg.nhs.uk

If you run, or know about, a support service for people with Diabetes that you think should be here please email info@healthwatchwarwickshire.co.uk

NHS Diabetes Advice helpline

NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.

The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.

Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.

You can access NHS Diabetes Advice via Diabetes UK’s support line on:

0345 123 2399 Monday-Friday from 9am-6pm.

Did you know...?

Flash Glucose monitoring is now available to more people on the NHS. Speak to your GP or Consultant to find out if you are eligible. 

You are now eligible to be prescribed Flash Glucose Monitors (or Flash for short) on the NHS if you have type 1 diabetes, use insulin and have a learning disability or you are pregnant and have diabetes.  

Find out more at Diabetes UK

Diabetes UK

If you, or someone you know, are looking for diabetes support or advice, Diabetes UK have lots of information and resources to help you.

These are some of the support services Diabetes UK offer:

Helpline: A team of highly trained advisors provide specialist information and advice on all aspects of life with diabetes, whether you’re living with diabetes yourself, supporting a loved one, or worried about your risk. Call 0345 123 2399 (Monday to Friday, 9am to 6pm) or email helpline@diabetes.org.uk for answers, support or just to talk to someone who knows about diabetes.

Support Forum: an online community where you can chat to and share experiences with others living with and affected by diabetes. It's free to use, and available 24/7.

Learning Zone: for simple, practical information from diabetes experts tailored to you. It covers a wide range of helpful topics, from the basics of diabetes management, food and exercise, to looking after your mental wellbeing.

Eating with diabetes: The Enjoy Food section of our website has meal plans, expert diet advice, food swaps,and hundreds of healthy, family friendly recipes.

Know your Risk: Encourage your loved ones to find out their risk of type 2 diabetes with our Know Your Risk tool . It only takes a few minutes, and could make a huge difference to someone’s health.

Keep up with the latest from the Diabetes UK Midlands Branch: 

email: midlands@diabetes.org.uk

Learning zone

DESMOND (Diabetes Education and Self -Management for Ongoing and Newly Diagnosed)

DESMOND is a patient education programme available for patients with type 2 diabetes. It helps them learn more about their diabetes, encourage self-management of their condition and allow the opportunity to meet others. For more information speak to your GP.  You can also self refer. 

Find out more about DESMOND

My type 1 diabetes


1. A public information website that is accessible to all. The ‘Know More’ section has searchable resources including videos and leaflets, and multi-language content in the My Languages section (no registration required).

2. Six eLearning courses for adults with Type 1 diabetes, to help increase understanding and confidence in self-management. These courses cover a range of topics useful for people who are newly diagnosed, or for those needing additional support with insulin management, lifestyle change and complications management. They also include topics like driving, employment, alcohol, sex and travel. There is a specific course for carbohydrate counting, a course for older teenagers and young adults, and courses for people either thinking about or starting insulin pump therapy.

Apps, Websites and Pocket Medic

NHS Clinical Commissioning Groups in Coventry and Warwickshire have commissioned a series of online videos for you to watch as part of your treatment plan. Each film has been created by NHS healthcare professionals and patients, they are designed to help you to understand and manage your diabetes condition.

Type 1 diabetes
Type 2 diabetes
Type 2 diabetes and BAME communities
Gestational diabetes

Cooking healthy and tasty family food

Type 1 Diabetes – teenage transition

You can watch them as many times as you wish and you may wish to watch them with your family and carers too.

WCC Training 

Course: Understanding Diabetes for People with Learning Disability

If you would like register your interest to attend a course on understanding how to manage Diabetes for people with a learning disability please email:


Have your say

Diabetic Eye Screening Survey 

NHS England and NHS Improvement want to hear from you. 

If you have Diabetic Eye Screening how would you like to make your appointments? Where would you like your screening to be?

Fill in this survey to influence the future rollout of Diabetic Eye Screening Services: 

Complete the survey

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