Making health and social care services work better, for everyone

What would you do to improve local health services?

With growing pressure on the NHS – people living longer, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.

The NHS has produced a ten-year plan, setting out all of the things it wants health services to do better for people across the country. Now your local NHS needs to hear from you about what those changes should look like in your community.

The Long Term Plan sets out what the NHS wants to do better, including:

  • Making it easier for people to access support closer to home and via technology
  • Doing more to help people stay well
  • Providing better support for people with cancer, mental health conditions, heart and lung diseases, long-term conditions, such as diabetes and arthritis, learning disabilities and autism, and for people as they get older and experience conditions such as dementia.

For these plans to work, the NHS needs to shape local plans based on local needs.

What have Healthwatch Warwickshire done?

Healthwatch England created two surveys to help gather views about how health services are delivered locally – a general survey, and one for individuals living with specific conditions (such as Cancer, or Mental Health problems). Local Healthwatches all over the country have been running engagement activities and sharing the survey to gather your views and help make care better.

Healthwatch Warwickshire and Healthwatch Coventry shared the surveys, including going out to groups and community spaces. We also held several engagement activities on the topics of Technology in Healthcare and Proactive and Preventative Care.

Over 800 people told us about the changes they would like to see, these include:

We have produced a report of our findings, take a look at it here.

This report is also summarised in the image below.

What can you do?

We are continuing to listen to Residents of Coventry and Warwickshire and will building on this project with some more focused pieces of work.

Let us know what you think of our findings, whether you agree or disagree, and what areas of care you think we should be looking at going forward.

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