Making health and social care services work better, for everyone

Based on the information you share with us, our team produces valuable research, which we use to influence positive changes to your local health and social care services.

As well as the individual feedback you share with us via our feedback form, on the phone and email and at community visits, we also occasionally ask for your views on specific health and social care issues via surveys. All of your comments are collated anonymously and shared with local service providers. In addition to this, we also publish reports on all of our visits to providers and we share our achievements in our annual reports.

Together, we make a difference

We share our research reports with local service providers and partner organisations first, so that we can include responses to our recommendations, and any agreed action plans, with you.

We also share all of our work publicly, so that you can see the difference we make when we speak up as one voice.

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