Making health and social care services work better, for everyone

Overview:

Healthwatch Warwickshire can provide you with information about local, publicly-funded services, and direct you to other places where you can access more help and information.

We will also provide advice and support if you need to raise a complaint about any part of the health and social care system.

We hope you find what you’re looking for in this section of the website.  If not, you can call us on 01926 422823, or email info@healthwatchwarwickshire.co.uk

Healthwatch Warwickshire does not offer an advocacy service, we won’t be able to resolve any problems for you, but we will put you in touch with people who can.

Emergency contacts:

If you have an issue that requires immediate help, consider contacting:

  • Emergency Services on 999 – for immediate help if you or someone else is at immediate risk
  • The Samaritans – if you need to talk to someone, phone 116 123
  • Warwickshire Safeguarding – if you are concerned about your situation or the situation of another adult or child.

What to expect when you contact us:

If you can’t find the information you’re looking for on our website, please email or phone us and we’ll do our best to help.

Sometimes people aren’t sure what it is that they are looking for or what services might be out there to help. We are happy to listen and take it at your pace. If you are worried about the phone call cost, we can take your number and call you back.

We may be able to give you the information you need when you first contact us. If your situation is more complex, we may need to do some research to find the best options and get back to you with the information you need.

We do not provide Health or Care services ourselves but we have access to a lot of information and contacts and can use these to try to suggest options for your situation.

We keep a record of all the enquiries we deal with, to help us make sure we provide the best possible service. We keep the information you give us confidential. If we need to share any of the information you give us, we will ask your permission first.

If you have any particular access requirements, such as language or mobility issues, please let us know how we can best help you.

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