Making health and social care services work better, for everyone

Chris Bain

Chief Executive

Chris joined Healthwatch Warwickshire as CE in June 2014. Previously CE of the UK Council on Deafness and Age UK in Sandwell, Chris was an elected Councillor and Mayor in 2010. He was Non-Executive Director of the George Eliot Hospital NHS Trust between 2010 and 2015 and sat on the Executive Board of the Institute of Healthcare Management as Chair of Audit from May 2011 to October 2012. He chaired the Cabinet Office sponsored Infrastructure National Partnership from 2005 to 2006, was Chair of North Warwickshire Primary Care Trust between 2002 and 2006 and held Director General’s Office at Age Concern England for 10 years from 1997 to 2007.

Chris has chaired numerous Mental Health Act Hearings and regional appeals regarding Continuing Health Care. He currently sits on several Boards and Committees, including the Health Overview and Scrutiny Committee, Adult Safeguarding Board, Health and Wellbeing Board Executive, STP Transition Board, Regional Quality Surveillance Group, Regional Healthwatch and the EqUIP Board.

He has an excellent understanding of the health and social care and integration agendas and is well placed to set the direction for the work of Healthwatch Warwickshire.

Email chris@healthwatchwarwickshire.co.uk
Tel: 01926 422823

Chris Bain

Karen Higgins

Deputy Chief Executive/Operations Manager

Karen joined Healthwatch Warwickshire as Deputy Chief Executive/Operations Manager in October 2016. She is responsible for the day to day management of the organisational priorities, assisting with strategic priorities and leads the staff team, volunteers and contractors.

Karen represents Healthwatch at the South Warwickshire NHS Foundation Trust Equality and Diversity group and leads on the delivery of Impact monitoring reports with Warwickshire County Council Public Health (our primary funder).

She is an experienced senior manager with substantial experience across all sectors (third, public and corporate). Her particular passion is working with people to make a difference and she has previously worked with wellbeing charities (Benevolent funds) and their respective professional institutions, leading partnership and development work.

Email: karen@healthwatchwarwickshire.co.uk
Tel: 01926 422823

Robyn Dorling

PA to the Senior Management Team (CE/DCE/Chair)

Robyn joined Healthwatch Warwickshire as Administrative Assistant in May 2014 and quickly progressed to her current role. She provides dedicated PA support to the CE, DCE and Healthwatch Warwickshire Board Chair, and oversees all Board administration. Robyn’s in-depth knowledge and working experience of learning disabilities, acquired brain injury, mental health problems, autism and diabetes means that she has a great understanding of local service provision in these areas.

Email: robyn@healthwatchwarwickshire.co.uk
Tel: 01926 422823

Robyn Dorling

Claire Jackson

Accounts Assistant

Claire joined Healthwatch Warwickshire in June 2017. She also works part-time as Clerk to the Governors at Warwickshire County Council and was previously Policy Executive at Scotland Europa.

Claire brings wide-ranging experience to the role, including providing advice on governance, constitutional and procedural matters, in addition to her accounting and finance credentials.

Email: claire@healthwatchwarwickshire.co.uk
Tel: 01926 422823

Claire Jackson

Vina Fatania

Engagement and Outreach Officer

Vina joined Healthwatch Warwickshire in July 2017 as one of our Engagement and Outreach Officers, to help us improve engagement with those who use local services. Previously Physical Activity Development Officer at Sandwell Leisure Trust, Vina has extensive experience of, and a passionate interest in, patient public health and social care issues. She is excited to be in a position to help improve local services.

Email: vina@healthwatchwarwickshire.co.uk
Tel: 01926 422823

Vina Fatania

Louise Wilson

Engagement and Outreach Officer

Louise joined Healthwatch Warwickshire in December 2017 as one of our Engagement and Outreach Officers, to help us improve engagement with those who use local services. Previously Louise has supported Healthwatch Warwickshire to improve services on a variety of projects.  She also has extensive experience in health and safety management and compliance.  Louise is excited to be in a position to help improve local services.

Email:  louise@healthwatchwarwickshire.co.uk

Tel: 01926 422823

Louise Wilson

Rosalind Currie

Information and Communications Officer

Rosalind joined Healthwatch Warwickshire in July 2017, to help us champion our work to a much wider audience. She has considerable experience in strategic communications, marketing, brand management and PR, as well as a real passion for the health and social care sector. Rosalind has also been a local primary school Governor since 2014.

Email: rosalind@healthwatchwarwickshire.co.uk
Tel: 01926 422823

Rosalind Currie

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